Privacy Policy

Solarma (hereinafter referred to as "we," "our," or "Solarma") is committed to protecting and respecting the confidentiality of your personal data. This Privacy Policy outlines how we collect, use, and safeguard the personal information of users visiting the website www.solarma-madagascar.com (hereinafter referred to as "the Website").

By accessing our Website and using our services, you agree to the practices described in this policy.

1. Data Controller

The data controller for information collected through the Website is Solarma, registered under [SIRET/RCS Number], with its headquarters located at Immeuble TANA 2000, Route des Hydrocarbures, 101 Antananarivo, Madagascar. For any questions regarding data protection, please contact us at: contact@solarma-madagascar.com.

2. Personal Data Collected

We may collect and process the following information:

• Information you provide to us: When you complete a form on our Website, we collect personal information you choose to provide, such as your name, email address, phone number, or other details submitted through our contact forms.

• Browsing data: During your visit to our Website, we may collect information about your navigation, such as your IP address, browser type, pages visited, time spent on the site, and actions performed (via cookies or similar technologies; see section 7).

3. Purpose of Data Processing

The personal data collected is used for the following purposes:

• Responding to your requests: We use your information to answer your inquiries and provide information about our services.

• Customer relationship management: In the context of our commercial interactions, your data may be used to contact you regarding our products, services, and events.

• Improving user experience: We analyze browsing data to enhance the Website's functionality and personalize your user experience.

• Legal compliance: We may use your data to comply with legal or regulatory obligations.

4. Data Sharing with Third Parties

Solarma does not sell or rent your personal data to third parties. However, we may share your information with:

• Service providers: As part of our Website operations and business activities, we work with third-party providers (hosting, maintenance, etc.) who may access your personal data while performing their services.

• Legal authorities: In case of legal requests or obligations, we may be required to disclose certain information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, loss, destruction, or disclosure. However, as data transmission over the Internet is never entirely secure, we cannot guarantee absolute security for data transmitted online.

6. Data Retention Period

Personal data collected will be retained as long as necessary to fulfill the purposes outlined in this Privacy Policy or to meet legal obligations. Information related to customer relationship management will be retained for the duration of the relationship and then archived in accordance with statutory limitation periods.

7. Use of Cookies

Our Website uses cookies to improve your user experience. A cookie is a small text file stored on your device during a visit to a website. The types of cookies used include:

• Essential cookies: Necessary for the proper functioning of the Website.

• Analytical cookies: Used to analyze how visitors use the Website to improve its performance.

You can disable cookies via your browser settings, but this may affect certain Website functionalities.

8. Your Rights

Under applicable laws, you have the following rights regarding your personal data:

• Right of access: You can request access to the personal information we hold about you.

• Right to rectification: You have the right to request the correction of inaccurate or incomplete personal data.

• Right to erasure: You can request the deletion of your personal data, subject to legal retention obligations.

• Right to object: You can object to the processing of your data for legitimate reasons, particularly for direct marketing purposes.

To exercise your rights, please contact us at: contact@solarma-madagascar.com.

9. Changes to the Privacy Policy

Solarma reserves the right to modify this Privacy Policy at any time. Changes will take effect upon publication on the Website. We encourage you to regularly review this page to stay informed of any updates.

10. Contact

For any questions regarding this Privacy Policy or your personal data, please contact us at: contact@solarma-madagascar.com.